Online bill pay, as it is today, is not an online transaction. In reality, the payment is sent to a processor, who then prints and mails a paper check to the recipient without a payment coupon. The check is then processed by a human who determines who the check is from and which unit it applies to. These checks typically take five days to distribute and process, which increases the likelihood of your payment being late.
- Phone: 1 (800) 533-7901