Once you create your profile, you will be asked to add your unit to your profile. Below are the steps to add your unit to your profile.
If you're having trouble adding your unit, you may want to refer to a prior statement sent to you by your property manager to match the identical format of the unit you are trying to add. If our system requires you to add your unit by last name verification and you are having an issue, please reference your statement sent to you by management as well. The name presented on your bill is what will match in ClickPay.
If our system requires you to add your unit by your account number, please reference your statement sent by management which should have your account number on it.
If you need assistance adding your unit to your profile, please send us an email at email@example.com
If you own or rent multiple units, you can follow the steps below and add these units to your profile as long as they are in the ClickPay system
2. Enter your building number and Zip Code and click "Search
Depending upon your management company, you may be asked to enter an account number or tenant code in addition to your building number and Zip.
If ClickPay is requesting an account number or tenant code to register, please locate a previous bill to find your account number and enter it as directed.
Please proceed to Step 4
4. (Only If your property manager requires you to enter an account number for your unit)
The request to enter an account number may appear differently on your screen depending upon your property manager and you may be asked to enter a "tenant code"
The below are a few examples of what may be asked of you to add your unit.
More Questions here