Once your profile is created and your unit has been added to your profile along with your bank account or credit card, you can setup auto payments. Once logged into your account, select "Auto Pay" as shown below.
Enter the information as show below to setup auto payments and click "Apply to this property". To see what the payment fees are, please click on "See Fee Chart"
- Send Payments From: Please select the ACH or credit card account you want the payments processed from
- Start Month: Please select the month you want auto payments to start
- Frequency: Please select the Frequency (monthly, quarterly, etc) and the date you want payments processed
Depending upon your landlord, you may be able to pay your full amount (balance) or a fixed amount (see below for an example of what this looks like in your settings)
How to Edit Auto Payments
You can edit or cancel your auto payments by logging into your account, by selecting Auto Payments and then clicking the "Edit" link. See the below screenshot.
How to cancel or stop Auto Payments
To cancel or stop your auto payments, please click "cancel" Auto Payments in the Auto Pay section of your account. See the below image.
Pay Full Amount
If your payment amount due changes each month and your management company offers the ability to view your balance, you may select the "Pay Full Amount" option, which will set your auto payment to pay each month's balance. With this option, you will be given the option to enter a maximum limit, which means you should enter the highest amount possible that you want taken out each payment. However, it is not necessary to set a maximum payment limit.
Pay Fixed Amount
If your payment amount due stays the same each month, or your management company does not offer the "Pay Full Amount" option you can choose the "Pay Fixed Amount" option, and your auto payments will pull the same amount each month from your account.
Depending upon your payment method and your property manager's fee structure, fees may apply to each auto payment transaction. You can determine if fees apply to your auto payments by clicking on the "Fee chart" in the auto payment section