How to Submit a Payment? – ClickPay

Here you will learn how to make a payment on the "Pay Now" page. This includes one time payments, payments toward multiple units, and how to possibly make changes to your payment amount.

If you are logged into you account and would like to follow on screen instructions please click here.

If you have not registered and added your unit to your profile, you must do that first. For further registration help, click here.

Step 1: Check the "Fee Chart".

Step 2: Check the balance provided by your property management company.

Step 3 (optional): If you are making a payment for an amount that's not given, you may edit the balance.

Step 4: Click "Continue".

This will bring you to the "Complete Payment" page to authorize and confirm the payment you want to make. Don't forget to check that both the amount and method of payment are correct before click "Authorize Payment".

You can either pay your full balance (if presented) or a fixed amount. If your full balance is presented and you wish to make an alternate amount, you may edit your payment amount before submitting.

After submitting your payment, you will receive an email with a confirmation number for reference.

ClickPay contains a fail-safe system that requires users to enter their initials in order to authorize a second payment. This warning message will only appear once a payment has already been made or if there is an automatic payment scheduled.

By entering the initials, this confirms the understanding and authorization of an additional payment.

How Do I Submit Payments for Multiple Units?

If you're a resident with multiple units on your account or have separate payments to different charges to your management company please see the steps below to submit payments.

Step 1: Select the "Edit" button next to the balance of the address you do not want to make a payment towards.

Step 2: Select "Do not Pay"

Step 3: Click "Apply" to make the balance temporarily display zero.

Continue with your payment as normal.

How Do I Submit a Payment for an Alternative or Different Amount?

Most property management companies will allow you to change the amount to submit your payment. If you would like to submit a payment for a different amount than shown on your "Pay Now" screen, follow the steps below. However, depending upon your property manager, you may not be able to alter this amount.

Step 1: Select the "Edit" button next to the balance you wish to edit.

Step 2: Select "Alternative Amount" and enter the amount you want to pay.

Step 3: Once it is correctly entered, click "Apply".

Menu

Articles in this section

How to Submit a Payment? Follow

Here you will learn how to make a payment on the "Pay Now" page. This includes one time payments, payments toward multiple units, and how to possibly make changes to your payment amount.

This will bring you to the "Complete Payment" page to authorize and confirm the payment you want to make. Don't forget to check that both the amount and method of payment are correct before click "Authorize Payment".

Comments

Menu

Articles in this section

Here you will learn how to make a payment on the "Pay Now" page. This includes one time payments, payments toward multiple units, and how to possibly make changes to your payment amount.

When you login to your profile you will automatically be taken to the "Pay Now" page. This is where you will make a one time payment.

This will bring you to the "Complete Payment" page to authorize and confirm the payment you want to make. Don't forget to check that both the amount and method of payment are correct before click "Authorize Payment".

Related articles